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Expert Service Delivery Options Services in Canada

Choose Bee Here Counselling for service delivery options that actually fit your life. Melissa Davies, a Registered Clinical Counsellor with her Master’s degree from Athabasca University, offers in-person sessions at her Nanaimo clinic, secure online video sessions, and phone counselling across British Columbia. You get the same professional care whether you’re sitting in her office or connecting from home in Vancouver, Prince George, or anywhere in the province. Sessions are available in 50-minute or 90-minute formats, and she provides direct billing with most extended health plans so you don’t pay upfront and wait for reimbursement.

What sets this practice apart is the seamless integration of delivery methods with specialized care. Melissa brings eight years of holistic health experience plus specialized training in working with Indigenous communities, trauma recovery, and LGBTQ+ issues to every format. Her online platform uses the same evidence-based approaches as in-person sessions, including cognitive behavioural therapy, mindfulness techniques, and dialectical behaviour therapy. You can switch between delivery methods as your needs change, book evening and weekend appointments, and access the free 15-minute consultation in whatever format works best for you.

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Flexible Therapy Options That Work With Your Life

Life doesn’t pause for healing, and neither should your access to support. At Bee Here Counselling and Therapy, we understand that finding the right time, place, and format for counselling can feel overwhelming when you’re already struggling. That’s why we offer multiple ways to connect with Melissa Davies, RCC, whether you prefer the comfort of your own space or the focused environment of our Nanaimo office.

Choose from in-person sessions, secure online therapy, or confidential phone counselling. Sessions are available in standard 50-minute appointments or extended 90-minute sessions when deeper work is needed. This flexibility means you can maintain consistent support even during challenging times like illness, transportation issues, or busy family schedules. We welcome clients from all cultural backgrounds and provide specialized support for Indigenous families through our First Nations Health Authority provider status.

What makes our approach unique is how we adapt evidence-based therapies like Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, and mindfulness-based practices to work seamlessly across all delivery formats. Whether you’re addressing anxiety, trauma, or family challenges, you receive the same quality of care and therapeutic connection regardless of how we meet.

What Is Service Delivery Options?

Individual counselling is one-on-one therapy between you and a trained counsellor to address personal mental health challenges, emotional difficulties, and life concerns. It’s private. It’s focused on your unique needs. At Bee Here Counselling and Therapy, individual counselling provides a safe space where you can work through anxiety, depression, trauma, grief, relationship problems, and other issues that impact your daily life. Your counsellor uses evidence-based approaches like Cognitive Behavioral Therapy to help change negative thought patterns, Dialectical Behavioral Therapy to build emotional regulation skills, and mindfulness techniques to reduce stress and improve emotional well-being. Sessions are tailored specifically to your situation, whether you’re dealing with panic attacks, struggling with substance use, navigating a difficult life transition, or processing traumatic experiences. Individual counselling differs from group or family therapy because the entire session focuses solely on you, allowing for deeper personal exploration and customized treatment planning that addresses your specific goals, cultural background, and healing preferences.

Available through secure online sessions, phone consultations, or in-person appointments at our Nanaimo clinic, individual counselling serves clients throughout British Columbia, Ontario, and Saskatchewan. Contact Bee Here Counselling and Therapy today to begin your personalized path toward emotional wellness and mental health recovery.

Watercolor illustration of bumblebee visiting colorful wildflowers in pink, blue and purple representing therapeutic growth and natural healing through Bee Here Counselling RCC services on Vancouver Island

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Benefits of Our Service Delivery Options

Looking for support with our Service Delivery Options?

Let’s have a caring conversation.

Like bees that find their way home, we all seek a place of comfort and belonging. At Bee Here Counselling and Therapy, we create that safe space where you can simply ‘Be’ – authentically yourself. Together, we’ll explore your path to healing, pollinating your life with new perspectives and nurturing growth one step at a time. We serve Service Delivery Options to anyone within the Canadian provinces of British Columbia, Saskatchewan or Ontario with multiple types of insurances accepted and covered.

Book your initial appointment here

Our Process for Service Delivery Options

Step 1

Initial Contact and Consultation

Begin with a complimentary 15-minute phone consultation to discuss your needs and concerns in a relaxed, no-pressure environment
Choose the format that feels most comfortable for you—phone, online video call, or in-person meeting at our welcoming Nanaimo location
Share as much or as little as you're ready to during this initial conversation. There's no expectation to reveal everything right away
Ask any questions about the counselling process, our approach, or practical details like scheduling and insurance coverage
Determine together whether Bee Here Counselling feels like the right fit for your healing journey, with absolutely no obligation to continue
Receive clear information about next steps, session options, and what to expect if you decide to move forward with counselling
Feel reassured knowing this first step is designed to ease anxiety and build confidence about beginning therapy
Experience our trauma-informed, culturally responsive approach from the very first moment of contact

Step 2

Step 2: Assessment and Intake Session

Complete a comprehensive 50-minute intake session where we explore your concerns, background, and personal goals together in a safe, welcoming environment
Fill out brief questionnaires about mood, anxiety levels, and overall well-being to help us understand your current emotional state and track progress over time
Discuss your cultural background, values, and any specific considerations that are important to your healing journey, ensuring our approach honours your unique identity
Collaborate on identifying your strengths, resources, and support systems while exploring areas where you'd like to see growth and change
Set clear, achievable goals that reflect what you hope to accomplish through counselling, with flexibility to adjust these as we work together
Develop a personalized treatment plan that may include various therapeutic approaches like mindfulness, cognitive behavioural techniques, or somatic practices based on your preferences and needs
Establish the rhythm and structure of our ongoing sessions, including frequency, format options (in-person, online, or phone), and session length that works best for your schedule
Address any questions about the counselling process, confidentiality, insurance coverage, and next steps so you feel fully informed and comfortable moving forward

Step 3

Step 3: Active Treatment Phase

Regular therapeutic sessions with consistent weekly or bi-weekly meetings that create a safe space for deep exploration and healing work
Collaborative goal setting and progress review where we regularly check in on your therapeutic objectives and celebrate meaningful milestones together
Active skill building and practice through mindfulness exercises, cognitive restructuring techniques, emotional regulation strategies, and somatic awareness practices tailored to your unique needs
Between-session homework and self-care activities including journaling, breathwork, creative expression, and personalized coping strategies that reinforce your therapeutic growth
Ongoing assessment and treatment plan adjustments using brief questionnaires about mood, anxiety, and wellbeing to ensure your therapy remains responsive to your evolving needs
Integration of multiple therapeutic approaches seamlessly blending cognitive behavioural techniques, dialectical behaviour skills, art therapy, and somatic work as your healing journey unfolds
Empowerment through self-advocacy and choice where you actively participate in treatment decisions, session frequency adjustments, and therapeutic direction based on your comfort and progress
Crisis support and resource connection providing immediate assistance during difficult moments and linking you with community resources across British Columbia, Ontario, and Saskatchewan as needed

Step 4

Step 4: Progress & Completion

Regular progress evaluations using standardized questionnaires that measure your emotional well-being, anxiety levels, and daily functioning to track meaningful improvements over time
Collaborative review sessions where we celebrate your achievements and identify areas of continued growth, ensuring you feel confident in the changes you've made
Development of personalized maintenance strategies and coping tools that you can use independently to sustain your progress long after therapy concludes
Flexible completion options including gradual session spacing, periodic check-ins, or natural conclusion when your goals are achieved and you feel ready
Access to booster sessions and ongoing support as needed, recognizing that healing is not always linear and additional support may be beneficial during life transitions
Creation of a personal wellness plan that incorporates the skills and insights you've gained, serving as your roadmap for continued emotional health and resilience
Connection to community resources and support networks that align with your values and cultural background, fostering lasting connections beyond our therapeutic relationship
Reassurance that our door remains open for future support, whether for new challenges or simply to reinforce the positive changes you've worked so hard to achieve

Welcome to Your Journey

Taking the first step toward counselling is brave. It's natural to feel uncertain about what lies ahead. At Bee Here Counselling, we've designed our initial contact process to feel as comfortable and welcoming as possible.

Your First Connection

Every journey begins with a simple conversation. We start with a free 15-minute consultation where you'll speak directly with Melissa Davies, your registered clinical counsellor. This brief chat happens by phone at your scheduled time.

Think of this consultation as a gentle introduction. You'll share what brings you to counselling. Melissa will listen with care and explain how she might support your goals. There's no pressure, no commitment, and no cost. Just two people having an honest conversation about your wellbeing.

During this consultation, you can ask any questions that matter to you. What does counselling feel like? How does the process work? What approaches might help your specific situation? Melissa welcomes all your curiosities and concerns.

What to Expect

Your consultation will cover several important areas:

Your current concerns: What's happening in your life right now that prompted you to reach out
Your goals: What you hope to achieve through counselling
Service options: Whether in-person, online, or phone sessions work best for your lifestyle
Scheduling preferences: Finding appointment times that fit your schedule
Practical details: Session lengths, fees, and insurance coverage

This conversation helps determine if Bee Here Counselling is the right fit for your needs. If it feels like a good match, you'll schedule your first full session. If not, Melissa can suggest other resources that might serve you better.

Preparing for Your Call

You don't need to prepare extensively, but reflecting on a few questions beforehand can help you make the most of your consultation:

What prompted you to seek counselling now?
What would you like to be different in your life?
Do you prefer meeting in person, online, or by phone?
What questions do you have about the counselling process?

Ready to Connect?

Starting is simple. Choose the contact method that feels most comfortable for you:

Email: [email protected]Online Booking: Visit our website

When you reach out, simply mention you'd like to schedule your free 15-minute consultation. We'll find a time that works for your schedule and send you the details.

Frequently Asked Questions

Do I need to bring anything to the consultation?	No, this is just a phone conversation. You'll handle paperwork later if you decide to move forward.
What if I'm nervous about calling?	Feeling nervous is completely normal. Melissa understands this and creates a warm, non-judgmental space from the very first hello.
Can I ask about costs during the consultation?	Absolutely. We'll discuss session fees, insurance coverage, and payment options so you have complete clarity.
What if I don't know what to say?	Melissa will guide the conversation with gentle questions. You don't need to have everything figured out.
Is this consultation really free?	Yes, completely free with no obligation. It's our way of ensuring counselling feels accessible from the very beginning.

Your Comfort Matters

We understand that reaching out for support takes courage. Some people worry about being judged. Others feel uncertain about opening up to someone new. These feelings are valid and welcome here.

Melissa approaches every conversation with genuine care and respect. She's worked with people facing all kinds of challenges, from anxiety and depression to grief, trauma, and relationship difficulties. Nothing you share will surprise or overwhelm her.

Your consultation happens in complete confidentiality. What you discuss stays between you and Melissa, following professional counselling standards across British Columbia.

Next Steps

After your consultation, you'll have a clear picture of how counselling at Bee Here might support your goals. If you choose to continue, you'll schedule your first full session. This can happen in person at our Nanaimo location, online through secure video, or by phone.

Your first session will involve completing some intake forms and having a deeper conversation about your experiences and goals. Together, you and Melissa will create a plan that honours your unique needs and preferences.

Remember, you're in control of this process. You can ask questions, share concerns, and make decisions at your own pace. Healing happens when you feel safe, heard, and respected.

Take that first step today. Your future self will thank you for the courage you're showing right now.

Step 2: Assessment & Goal Setting

Your intake session is where we begin building the foundation for your healing journey together. This comprehensive assessment helps us understand your unique story, strengths, and aspirations.

What to Expect During Your Assessment

Your intake session lasts 50 minutes. We'll explore your current concerns and what brought you to counselling. Together, we'll discuss your personal history, including any significant life events, relationships, and experiences that have shaped who you are today.

During this collaborative conversation, I may use brief questionnaires to better understand how you're feeling. These simple tools help identify symptoms of depression, anxiety, or stress levels. Think of them as helpful guides rather than tests. There are no right or wrong answers, only your honest experiences.

We'll also explore your cultural background and how it influences your wellbeing. This ensures our work together honours your values, traditions, and worldview.

Setting Your Personal Goals

Goal setting happens naturally through our conversation. You'll share what you hope to achieve through counselling. Maybe you want to feel less anxious. Perhaps you're seeking better relationships or ways to cope with grief. Your goals guide everything we do together.

We'll make these goals specific and meaningful to you. Instead of vague hopes, we create clear intentions that feel achievable and inspiring.

What to Bring and How to Prepare

Essential Items	Helpful Preparation
Government issued ID	Reflect on what brought you to seek counselling
Insurance information (if using benefits)	Consider what you hope to gain from therapy
List of current medications	Think about your support systems
Any relevant medical reports	Prepare questions you'd like to ask

Common Concerns About Assessment

"Will I have to share everything right away?"Absolutely not. You control what you share and when. We move at your pace, building trust gradually.

"What if I don't know how to answer the questions?"That's completely normal. We'll work through any confusion together. Sometimes "I don't know" is the most honest answer.

"Will you judge me based on my answers?"Never. This is a judgment free space where your experiences are met with compassion and understanding.

Session Formats Available

In-person sessions at our Nanaimo clinic
Online video sessions for clients throughout British Columbia
Phone sessions when other formats aren't suitable

Your assessment creates the roadmap for our therapeutic work together. It's the beginning of understanding your story and identifying the tools that will support your growth and healing.

Remember, this process is collaborative. You're the expert on your own life, and I'm here to provide professional guidance and support as we work toward your goals together.

Step 3: Your Ongoing Therapy Journey

This is where the real work begins. Your therapy sessions become a sanctuary for growth, healing, and discovery. Each session is carefully crafted around your unique needs and goals.

What Your Sessions Look Like

Every session starts with connection. We begin with a gentle check-in, creating space for you to share what's happening in your world. This isn't just small talk. It's your opportunity to be heard, to process recent experiences, and to set the tone for our work together.

The heart of each session is our therapeutic work. Here, we might explore mindfulness practices that ground you in the present moment. We could engage in art therapy, letting creativity unlock emotions that words cannot reach. Sometimes we'll use cognitive behavioural approaches to examine thought patterns. Other times, we'll work with your body's wisdom through somatic techniques.

Your sessions are flexible. Responsive. Alive with possibility.

Session Length	Structure	Focus Areas
50 minutes	Check-in (5-10 min)Therapeutic work (35-40 min)Wrap-up (5 min)	Skill building, processing, integration
90 minutes	Extended check-in (10-15 min)Deep therapeutic work (65-70 min)Integration time (10-15 min)	Intensive processing, trauma work, comprehensive exploration

Therapeutic Approaches We Use

Your healing journey draws from multiple therapeutic approaches. We select techniques based on what serves you best in each moment.

Cognitive Behavioural Therapy: We examine how thoughts, feelings, and behaviours connect, helping you develop healthier patterns
Dialectical Behavioural Therapy: Building skills for emotional regulation, distress tolerance, and mindful awareness
Mindfulness-Based Stress Reduction: Incorporating meditation, breathwork, and present-moment awareness
Art Therapy: Using creative expression to process emotions and discover new insights
Somatic Therapy: Working with body sensations to release stored emotions and trauma
Existential Therapy: Exploring meaning, purpose, and values in your life
Reiki and Energy Work: Gentle healing practices that restore balance and support overall wellness

Between-Session Support and Practice

Healing doesn't pause between sessions. Your growth continues through carefully chosen homework and practice activities that extend our work into your daily life.

Mindfulness and Reflection Practices

Daily mindfulness meditation to strengthen emotional regulation
Gratitude journaling to cultivate positive perspectives
Thought record keeping to track and challenge unhelpful patterns
Somatic awareness exercises to reconnect with your body's wisdom

Skill-Building Activities

Progressive muscle relaxation for anxiety management
Emotional regulation exercises from dialectical behavioural therapy
Assertiveness practice through role-playing scenarios
Creative expression through art, writing, or music

Self-Care and Wellness

Nature connection activities to enhance mood and reduce stress
Sleep hygiene practices for better mental health
Mindful movement like yoga or gentle exercise
Social connection activities that bring joy and support

Tracking Your Progress

We monitor your journey together. Progress isn't always linear, and we celebrate every step forward while gently supporting you through challenges.

Regular check-ins help us understand what's working. We use simple questionnaires about mood, anxiety, and overall wellbeing. These aren't tests to pass or fail. They're tools that help us see patterns and adjust our approach when needed.

You'll notice changes in how you handle stress. You might find yourself responding differently to triggers. Sleep may improve. Relationships often become more fulfilling as you develop new skills and insights.

Your Agency in the Process

This is your journey. You set the pace. You choose what to explore. Our role is to provide a safe space, expert guidance, and unwavering support as you discover your own path to healing.

Sessions adapt to your needs each week. Feeling overwhelmed? We might focus on grounding techniques. Ready to tackle deeper issues? We'll go there together. Having a particularly difficult time? We'll adjust our approach to provide extra support.

Communication and Support

Between sessions, you're not alone. While we maintain professional boundaries, we ensure you have resources for support. This includes crisis contact information, self-care strategies, and clear guidelines about when and how to reach out if you need additional support.

Your confidentiality remains protected throughout this process. Our conversations stay between us, creating the safety you need to explore, grow, and heal at your own pace.

Step 4: Progress Evaluation & Completion

You've reached a significant milestone. This step celebrates your growth while ensuring you feel confident moving forward. We evaluate your progress together, recognize your achievements, and create a plan that supports your continued wellbeing.

Recognizing Your Progress

Progress looks different for everyone. Some clients notice dramatic shifts in how they handle stress. Others discover subtle but profound changes in their relationships. We use several approaches to measure your growth:

Standardized questionnaires that track symptoms of depression and anxiety over time
Personal goal assessments reviewing the objectives we set together at the beginning
Functional improvement measures examining changes in work, relationships, and daily activities
Your own reflections on what feels different, better, or more manageable
Scaling exercises where you rate your current situation compared to when we started

Signs You're Ready for Completion

Readiness isn't about perfection. It's about resilience. You might be ready when you notice these positive changes:

Emotional Wellbeing	Relationships	Daily Functioning
Managing difficult emotions without feeling overwhelmed	Communicating needs and boundaries clearly	Maintaining consistent routines and responsibilities
Using coping strategies independently	Resolving conflicts more effectively	Feeling productive and engaged at work
Experiencing longer periods of emotional stability	Building and maintaining supportive connections	Enjoying activities that bring meaning and joy
Recognizing triggers before they escalate	Setting healthy limits with others	Sleeping well and maintaining physical health

Creating Your Maintenance Plan

Sustainable healing requires ongoing attention. Think of it like tending a garden. We'll develop your personalized maintenance strategy together:

Self-Care Toolkit: We'll identify the specific techniques that work best for you. Mindfulness practices. Breathing exercises. Movement or creative activities. These become your go-to resources when life presents challenges.

Warning Sign Recognition: You'll learn to spot early indicators that you might need additional support. Changes in sleep patterns. Increased irritability. Withdrawal from relationships. Recognizing these signs early helps you take action before problems escalate.

Support Network Activation: We'll map out your personal and professional support systems. Family members who understand your journey. Friends who offer encouragement. Healthcare providers who know your history. Community resources available in British Columbia, Ontario, or Saskatchewan.

Scheduled Check-ins: Many clients benefit from periodic maintenance sessions. These might occur monthly, quarterly, or seasonally. Think of them as tune-ups that help you stay on track.

Ongoing Support Options

Completion doesn't mean goodbye forever. Life brings unexpected challenges. Relationships change. Work stress increases. Family dynamics shift. We remain available to support you through these transitions.

Booster Sessions: Single sessions to address specific situations or refresh your coping skills.

Short-term Intensive Support: Brief series of sessions during particularly challenging periods.

Annual Wellness Reviews: Comprehensive check-ins to assess your overall wellbeing and adjust strategies as needed.

Crisis Support: Access to emergency resources and crisis intervention services throughout British Columbia, Ontario, and Saskatchewan.

Celebrating Your Achievement

Take a moment to acknowledge what you've accomplished. You've shown courage by seeking help. You've committed time and energy to your healing. You've learned new skills and developed greater self-awareness. These achievements deserve recognition.

Your growth extends beyond symptom reduction. You've likely discovered strengths you didn't know you possessed. Developed compassion for yourself and others. Created healthier patterns in your relationships. Built resilience that will serve you for years to come.

Looking Forward

Completion marks a beginning, not an ending. You're equipped with tools, insights, and strategies that support your continued growth. The therapeutic relationship we've built provides a foundation you can return to whenever needed.

Remember that seeking support again in the future isn't a sign of failure. It's a sign of wisdom. Life is complex. Challenges evolve. Having a trusted therapeutic relationship means you never have to face difficulties alone.

We're honoured to have been part of your healing journey. Your courage and commitment inspire not only your own transformation but also contribute to breaking down stigma around mental health support. You're creating positive change that extends far beyond your individual experience.

Start your healing journey

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Expert Service Delivery Options Services in Canada

Flexible Therapy Options That Work With Your Life